Rental Guidelines
Everything you need to know for a smooth car rental experience
Before You Rent
Booking Requirements
- ✓Valid driver's license (held for at least 1 year)
- ✓Credit or debit card in the renter's name
- ✓Proof of insurance (or purchase our coverage)
- ✓Minimum age requirement: 21 years old
Choosing Your Vehicle
Select a vehicle that fits your needs based on:
- •Number of passengers
- •Luggage requirements
- •Fuel efficiency preferences
- •Special features (GPS, child seats, etc.)
During Your Rental
Vehicle Inspection
Always inspect the vehicle before driving off:
- •Check for existing damage and ensure it's documented
- •Verify fuel level matches the rental agreement
- •Test lights, signals, wipers, and other controls
- •Take photos using the app for your records
Driving Responsibly
- ✓Obey all traffic laws and regulations
- ✓Only authorized drivers listed on the agreement may operate the vehicle
- ✓Do not use the vehicle for illegal activities
- ✓Keep the vehicle locked when unattended
- ✓Report any accidents or damage immediately
Maintenance & Emergencies
- •Monitor fluid levels and tire pressure regularly
- •Contact us immediately if warning lights appear
- •Use the 24/7 roadside assistance for breakdowns
- •Never attempt unauthorized repairs
Returning Your Vehicle
Return Checklist
- ✓Return the vehicle at the agreed time to avoid late fees
- ✓Refill the fuel tank to the same level as pickup
- ✓Remove all personal belongings
- ✓Return all keys, documents, and accessories
- ✓Take photos of the vehicle's condition
Late Returns & Extensions
If you need more time:
- •Request an extension through the app before your return time
- •Subject to vehicle availability and additional charges
- •Late returns without approval may incur penalty fees
Prohibited Uses
The following activities are strictly prohibited:
- ✗Driving under the influence of alcohol or drugs
- ✗Racing, rallying, or speed testing
- ✗Off-road driving or on unpaved roads
- ✗Transporting illegal substances or goods
- ✗Subletting or lending the vehicle to others
- ✗Smoking in the vehicle
- ✗Transporting pets without prior approval
